American Bankers Association Digital Lending Report


Download the new report that has been released by the American Bankers Association "The State of Digital Lending"


The American Bankers Association conducted a survey to review the digital lending landscape in 2017. The survey examined how banks are adapting to digital lending -- what are the challenges and opportunities, how are banks implementing technology and what are their views on partnering with non-bank digital lenders

“The survey results show that banks are keenly interested and ready to leverage today’s technologies to maximize efficiencies and increase profitability,” said Helen Sullivan, senior vice president, ABA endorsed solutions. “Banks are interested not only in existing lines of business but also in areas that have not been recently served by community banks — for example, personal and small business loans because the traditional lending process was either too time intensive or costly.”

Forty-one percent of banks currently use a digital loan origination channel and only 19 percent offer instant credit decisions, according to a new report released by the American Bankers Association. “The State of Digital Lending,” an initiative by ABA’s Endorsed Solutions group, highlights the results of an ABA survey of nearly 200 banks of all sizes. 

According to the survey, nearly 3 out of 4 bankers say their bank is interested in using a third-party digital platform for consumer loan origination. But when asked about the biggest obstacles to implementing a digital lending platform, respondents were most concerned about integration with core systems (60 percent), compliance (57 percent), cost of acquisition (53 percent) and ensuring a superior customer experience (53 percent).

The report also provides case studies to demonstrate how three banks have used technology to enhance their lending capabilities including:

Burling Bank in Illinois uses Akouba’s digital lending platform to enhance the efficiency of the bank’s small-business lending and underwriting process, including tasks such as pulling credit reports, gathering financial statements, and sending reminders to applicants. Burling Bank holds the loans on its books, and underwriting is based on the bank’s criteria.

To learn more download a complimentary copy of the report


Amber Smith

About The Author Amber Smith

Amber, director of client engagement, is a marketer with over 13 years of experience. She has a keen interest in the digital world and was one of the first participants in Duke University's digital media and marketing program, one of the most comprehensive, online media marketing programs in the nation. Amber also has a deep understanding of the unique challenges banks face today, having worked for an Iowa community bank for over seven years. Before joining Akouba, Amber was part of a global marketing team for an elearning company based in Chicago and was responsible for managing lead generation and digital marketing campaigns for the global team.

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