Akouba's most recent release is all about creating an amazing user experience journey for all. Our product design team has created a proven borrower experience that will lead to more completed applications for your financial institution. So take a few moments to see and hear how Akouba is creating a better digital experience for all users.
Introduction Questions & Account Creation
We lead the borrower through a seamless journey, by asking specific questions upfront that decipher which questions relate to their situation.
This allows us to shorten the application process by removing any unnecessary steps. Your borrowers will get an idea of what to expect before they are required to create a login. This gives your financial institution more information, earlier in the process.
The borrower’s journey is now paved with a very humanistic approach.
We create a truly customized experience for the borrower that includes a concierge like experience through the custom generated application. It focuses on connecting the banker and borrower with conversational messaging throughout the application journey.
Modern Document Upload
Borrowers using modern browsers can now drag and drop or click to select files on the documents page. This gives them control to upload documents the way they want.
Our redesign took special cases like sole proprietorships into account and crafted an experience for their unique circumstances.
...and now see and hear Akouba's application
We enable borrowers who use assistive technologies to complete applications on Akouba’s platform because Akouba believes in digital inclusion for all.
To learn more about how Akouba's small business lending platform can improve your client and staff experience, let us know today. With Akouba your institution can reduce end-to-end time, increase profits and give small business customers a better experience. We can set your team up for success with our ABA endorsed small business lending platform. Request a demo today.